Shipping policy
Order Processing Time
All orders are processed Monday through Friday (excluding holidays). Please allow 1–3 business days for order processing before items are shipped. You will receive a confirmation email once your order has shipped, along with tracking information if applicable.
Shipping Methods & Carriers
We primarily ship using freight carriers for large items such as boats, engines, and accessories. Smaller items may be shipped via UPS, FedEx, or USPS, depending on size and destination. Shipping carrier and method are determined based on item size, weight, and destination for the best balance of cost and reliability.
Shipping Times
Shipping times vary based on location and item availability:
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In-stock items: Typically ship within 1–3 business days.
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Freight shipments: Usually arrive within 5–10 business days after leaving our facility.
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Made-to-order or backordered items: You will be notified of expected ship times at checkout or via email.
Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and delivery location. For freight orders, we may contact you after purchase to confirm shipping logistics or quote exact costs depending on the complexity of the delivery.
Freight Delivery Info
For freight orders:
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A valid phone number is required at checkout so the carrier can schedule delivery.
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Curbside delivery only unless otherwise arranged.
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Someone must be present to inspect and sign for the shipment.
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Please inspect all freight shipments upon delivery and note any damage before signing.
Shipping Restrictions
At this time, we only ship within the continental United States. We do not ship to Alaska, Hawaii, or international destinations.
Damaged Shipments
If your order arrives damaged:
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Note the damage with the driver before signing the delivery receipt.
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Take detailed photos.
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Contact us at [your email/contact info] within 48 hours so we can file a claim and assist with a replacement.